Privacy
Privacy
What we collect when you book, why, and how to ask us to change or delete it.
What we collect
Your name, mobile and email; pickup and drop-off addresses; the names and numbers of anyone handing over or receiving boards; booking details; and any list you upload.
Why we collect it
To price, confirm and carry your booking, take payment, and contact you about it. We don't use it for advertising and we don't sell it.
Where it's kept
Booking requests are stored by our website host, Netlify, and in our email. If you pay by card, your card details go straight to the payment provider and we never see them.
Your device
The booking form keeps what you've typed on your own device so you don't lose it if you leave the page. It's cleared when you send the booking or choose Start again. We don't use tracking or advertising cookies.
How long we keep it
As long as we need it for your booking and our tax records.
Your choices
Ask to see, correct or delete your details at any time by emailing bookings@boardbus.com.au or texting 0403 934 938.
Last updated 12 November 2026