How it works
How surfboard transport works
Book in four steps, get a text to confirm, take the fins off, and we bag your board and carry it door to door on the next run going your way.
1. Book online
Choose your pickup area and address, then add a drop-off for each address the boards are going to. The form picks the next run going the right direction and shows the price as you go. Booking takes about two minutes. Sending a stack of boards? Upload a list instead.
2. Choose how to pay
At the last step, choose bank transfer or PayID, card, or cash on pickup. You get a booking reference straight away. Bank transfers are due by 5pm (Sydney time) the day before your run; card payments go through a secure payment link; cash is paid to the driver at pickup.
3. We confirm by text
We text you to confirm the run and a pickup window, usually within a few hours. If the van is full, we offer the next run going your way or refund anything you've paid.
4. Get your board ready
- Take the fins and leash off and keep them at home.
- That's it for packing. You don't need a box or a bag: we put every board in one of our board bags when we collect it.
- Tape a label on with your name, mobile and booking reference.
- Leave the wax on. Keep wetsuits, leashes and other loose items at home.
- Note any existing dings. We photograph every board at pickup too.
5. Pickup and delivery
We collect on the run day, put the board in one of our board bags, check and photograph it, and secure it in the enclosed van with padding between boards. Most addresses are delivered the same day; the far end of a run may be delivered the next morning. We text you when it's on the way.
The runs
The first run is on Monday 16 November 2026: it leaves Wollongong and drives north through Sydney, Newcastle, Port Macquarie, Coffs Harbour and Byron Bay to the Gold Coast. From Friday 20 November 2026 the van runs every Friday, alternating direction: south from the Gold Coast to Wollongong one week, north the next. Bookings close at 5pm (Sydney time) the day before each run: Sunday for the first run, Thursday for Friday runs. See the next run dates.
Questions
Do I need a box or a board bag?
No. We supply the board bag: every board goes into one of our board bags at pickup, then travels inside an enclosed van, secured and padded so boards don't touch each other. All you do is take the fins off.
How do I get my board ready?
Take the fins and leash off and keep them at home. You don't need to bag or box the board, because we put it in one of our board bags when we collect it. Leave the wax on, and tell us about any existing dings.
How long does delivery take?
Boards travel on the run day. Most addresses are delivered the same day and the far end of a run may be delivered the next morning. We text you a collection window and a delivery window.
Can you collect a board I bought from someone else?
Yes. Put the seller's address as the pickup and choose 'Someone else' as the person handing it over, with their name and mobile. We collect it from them and deliver it to you.
Can you bring my board back later?
Yes. Book the return as a second booking on a run going the other way. Runs alternate direction every Friday, so the return can travel one week, three weeks or more after the first trip.
What if the van is full?
We confirm every booking by text. If we can't fit your board on the run you chose, we offer the next run going your way or refund anything you've paid in full.
What happens if my board gets damaged?
Every board is checked and photographed at pickup and again at delivery, so existing dings are on record. Tell us within 24 hours of delivery if anything is wrong.
Last updated 12 November 2026