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Questions

Surfboard transport questions

Prices, run dates, packing, payment and what happens on the day.

Booking and runs

When do you run?

The first run is on Monday 16 November 2026: it leaves Wollongong and drives north through Sydney, Newcastle, Port Macquarie, Coffs Harbour and Byron Bay to the Gold Coast. From Friday 20 November 2026 the van runs every Friday, alternating direction: south from the Gold Coast to Wollongong one week, north the next. Bookings close at 5pm (Sydney time) the day before each run: Sunday for the first run, Thursday for Friday runs. Christmas week is the exception: Friday 25 December's run moves to Wednesday 23 December, and bookings for it close at 5pm (Sydney time) on Tuesday 22 December.

How do I book?

Book online in four steps: pickup, drop-offs, your details and payment. The price updates as you go and the form only shows runs going your way. Sending lots of boards? Upload a spreadsheet or paste a list instead. You can also text or call 0403 934 938.

Can I send several boards to different addresses?

Yes. Add a drop-off for each address in one booking. At each address the first board is full price and every extra board is 30% off. For example, three shortboards to one address cost $70 + $49 + $49 = $168.

Can I upload a list instead of booking each board?

Yes. Choose Upload a list in the booking section and upload a spreadsheet (Excel, Google Sheets, Numbers or CSV), a PDF or a photo of your list, or paste it in. The site shows an estimate straight away. We check every address and email an invoice before the run. It's built for shapers, surf shops and anyone sending lots of boards.

Can you collect a board I bought from someone else?

Yes. Put the seller's address as the pickup and choose 'Someone else' as the person handing it over, with their name and mobile. We collect it from them and deliver it to you.

Can you bring my board back later?

Yes. Book the return as a second booking on a run going the other way. Runs alternate direction every Friday, so the return can travel one week, three weeks or more after the first trip.

How long does delivery take?

Boards travel on the run day. Most addresses are delivered the same day and the far end of a run may be delivered the next morning. We text you a collection window and a delivery window.

What if the van is full?

We confirm every booking by text. If we can't fit your board on the run you chose, we offer the next run going your way or refund anything you've paid in full.

Prices and payment

How much does it cost to send a surfboard from the Gold Coast to Sydney?

A shortboard (up to 6'10") is $70, a mid-length (6'11" to 8'0") is $80 and a longboard (8'1" and longer) is $90, door to door. The same prices apply to any trip on the coastal route between the Gold Coast and Wollongong, such as Byron Bay to Newcastle. Every extra board going to the same address is 30% off. No GST is added.

What if my address is off the highway?

Addresses within 15 minutes of the Pacific Highway or M1 cost nothing extra. Further than that, it's $15 for each extra 10 km, charged separately at the pickup and drop-off ends. Sydney metro suburbs and Wollongong count as on the route.

How do I pay?

Choose at checkout: bank transfer or PayID before your run, a secure card payment link, or cash to the driver at pickup. Bank transfers are due by 5pm (Sydney time) the day before your run, using your booking reference. Uploaded lists are invoiced before the run.

Is GST included?

No GST is added to our prices, there is no fuel levy, and board bags are included. The price you see at checkout is the price you pay, plus any quoted large items or off-route distance over 30 km.

Your boards

Do I need a box or a board bag?

No. We supply the board bag: every board goes into one of our board bags at pickup, then travels inside an enclosed van, secured and padded so boards don't touch each other. All you do is take the fins off.

How do I get my board ready?

Take the fins and leash off and keep them at home. You don't need to bag or box the board, because we put it in one of our board bags when we collect it. Leave the wax on, and tell us about any existing dings.

What happens if my board gets damaged?

Every board is checked and photographed at pickup and again at delivery, so existing dings are on record. Tell us within 24 hours of delivery if anything is wrong.

Can you carry things other than surfboards?

Yes. We quote for large items on the same run: SUPs, surf skis, foils, bikes, furniture and other bulky items. Tick 'Add a large item' in the booking form and describe it.

Who runs Board Bus?

Blake Rebane, a Byron Bay surfer who spent a decade shaping surfboards. He drives the Gold Coast to Wollongong run every week and carries boards the way a shaper would want them carried.

Last updated 12 November 2026